Effective Date: April 1, 2025
This Privacy Notice for Chitti Inc. ("we," "our," or "us") respects your privacy and is committed to protecting any personal information collected while using our chatbot service ("Service"). This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information. We believe in transparency and user control over personal data.
QUESTIONS OR CONCERNS? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at speedbotchitti@gmail.com.
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we collect? We collect minimal data necessary for the chatbot to function, such as YouTube account details, live chat interactions, and custom settings, which are deleted after their purpose is fulfilled. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive personal information, such as racial or ethnic origins, sexual orientation, or religious beliefs.
Do we collect any information from third parties? We may collect limited information from public databases, marketing partners, social media platforms, and other outside sources, such as YouTube for chatbot functionality. Learn more about information collected from other sources.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We do not use data for advertising, profiling, or selling user information. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We may share information in specific situations, such as with YouTube for chatbot functionality, payment providers for donation alerts, or legal authorities if required. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We implement data minimization, encryption, access controls, and regular audits to protect your information. However, no transmission or storage can be 100% secure. Learn more about how we keep your information safe.
What are your rights? You have full control to disconnect the chatbot, revoke permissions, or request data deletion at any time. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by visiting https://www.botchitti.com/profile, or by contacting us at speedbotchitti@gmail.com. We will consider and act upon any request in accordance with applicable data protection laws.
IMPORTANT: Our Service is a YouTube API Client and uses YouTube API Services. By using our Service, you are also agreeing to be bound by the YouTube Terms of Service.
We are committed to complying with YouTube and Google policies. Please review the Google Privacy Policy for additional information on how your data is handled by Google.
Data Accuracy and Display: We display only official YouTube data as provided by the YouTube API and do not substitute or derive new metrics from API Data without clear disclosure. Any additional metrics or information presented alongside YouTube data are clearly identified as independently calculated and not from YouTube.
Audits and Compliance: We acknowledge that Google and YouTube may audit our Service for compliance with their policies at any time. We are committed to cooperating fully with any such audits and to updating our Service and policies as required to maintain compliance.
In Short: We collect minimal personal information that you provide to us, and all user data is deleted after its purpose is fulfilled.
We collect minimal personal information necessary for the chatbot to function, which you voluntarily provide when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us. Users have full control over their data and can request deletion at any time.
User-Provided Information. The personal information we collect depends on your interactions with us and the Services. This may include:
Sensitive Information. We do not process sensitive information, such as racial or ethnic origins, sexual orientation, or religious beliefs.
In Short: We collect limited data automatically to ensure chatbot functionality, which is processed in real-time and not retained.
We automatically collect certain information to support chatbot operations, including:
We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS?” below.
We use Clerk as our authentication provider for secure user login and account management:
In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.
In order to enhance our ability to provide relevant services and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and other third parties. This information may include mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media URLs, and custom profiles, but only for purposes directly related to the Services.
If you interact with us on a social media platform using your social media account (e.g., YouTube, Facebook, or X), we receive personal information about you from such platforms, such as your name, email address, and channel ID. Any personal information we collect from your social media account depends on your social media account’s privacy settings and the permissions you grant us.
Our use of information received from Google APIs, including the YouTube API, will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We do not use data for advertising, profiling, or selling user information.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
We do NOT use collected data for advertising, profiling, or selling user information.
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. We may rely on the following legal bases:
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including:
In Short: We may share information in specific situations described in this section and/or with the following third parties. We do not sell, rent, or share your personal data for advertising or profiling purposes.
We do NOT sell, rent, or share your personal data for advertising or profiling purposes. However, we may need to share your personal information in the following limited situations:
In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with our Services.
The Services may link to third-party websites, online services, or mobile applications, such as YouTube, PayPal, Google Pay, or Clerk, to provide functionality like authentication, live streaming, or donation alerts. We are not responsible for the safety of any information you share with these third parties. We do not guarantee the safety and privacy of data you provide to any third-party websites. Any data collected by third parties is not covered by this Privacy Notice. You should review the policies of such third parties and contact them directly to respond to your questions.
In Short: We may use cookies and other tracking technologies to collect and store your information, but only as necessary for Service functionality.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. These technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions, such as session management for Clerk authentication.
We do not use cookies or tracking technologies for advertising or profiling purposes. Any data collected through these technologies is processed in accordance with our data minimization principles and deleted after its purpose is fulfilled.
To the extent these online tracking technologies are deemed to be a “sale”/”sharing” (which includes targeted advertising, as defined under applicable laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section “DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?”.
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
Google Analytics
We may share your information with Google Analytics to track and analyze the use of the Services. The Google Analytics Advertising Features that we may use include: Remarketing with Google Analytics, Google Display Network Impressions Reporting, and Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can also opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.
As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, “AI Products”), such as our chatbot for live stream engagement and moderation. These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this Privacy Notice govern your use of the AI Products within our Services.
Use of AI Technologies
We provide the AI Products through third-party service providers (“AI Service Providers”), including Google Cloud AI and OpenAI. As outlined in this Privacy Notice, your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products for purposes outlined in “WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?”. You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.
Our AI Products
Our AI Products are designed for the following functions:
How We Process Your Data Using AI
All personal information processed using our AI Products is handled in line with our Privacy Notice and our agreements with third parties. We ensure high security and safeguards for your personal information throughout the process, adhering to our data minimization principles. Live chat interactions and other data processed by AI are not stored after their purpose is fulfilled.
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details (like your YouTube, Facebook, or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform. For YouTube logins specifically, we collect your channel ID and username to enable chatbot functionality in your live stream.
We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
You can revoke OAuth permissions via your Google account settings to ensure our Service no longer has access to your YouTube data.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law, and we delete data immediately after its purpose is fulfilled.
We retain user data only as long as necessary to provide the Service. Once data is no longer required, it is automatically deleted:
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. Users can request immediate deletion of any data associated with their account by contacting us at speedbotchitti@gmail.com.
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We take data security seriously and implement measures including:
Despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. You should only access the Services within a secure environment.
In Short: We do not knowingly collect data from or market to children under 13 years of age.
Our Service is not intended for children under the age of 13. We do not knowingly collect, solicit data from, or market to children under 13 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you believe that we have collected personal data from a child under 13, please contact us at speedbotchitti@gmail.com.
In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You have full control to disconnect the chatbot, revoke permissions, or request data deletion at any time.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
You have full control over your data and can:
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing Your Consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent by contacting us using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
Opting Out of Marketing and Promotional Communications: You can unsubscribe from our marketing and promotional communications at any time by replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at speedbotchitti@gmail.com.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
In Short: Yes, if you are a resident of certain US states, you may have specific privacy rights, including under the California Consumer Privacy Act (CCPA).
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | YES |
| B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | NO |
| C. Protected classification characteristics under state or federal law | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | NO |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | NO |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in connection with our business activities | NO |
| I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | NO |
| J. Education Information | Student records and directory information | NO |
| K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual's preferences and characteristics | NO |
| L. Sensitive personal Information | NO |
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
CCPA Compliance (California Consumer Privacy Act)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
To exercise your CCPA rights, email us at speedbotchitti@gmail.com with "CCPA Request" in the subject line.
California “Shine The Light” Law
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?”.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Policy to reflect changes in our Service. The updated version will be indicated by an updated “Effective Date” at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this notice, or to exercise your privacy rights, you may email us at speedbotchitti@gmail.com or contact us by post at:
Chitti Inc.
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please visit: https://www.botchitti.com/profile. Alternatively, you can contact us at speedbotchitti@gmail.com.